Loyalty cards got introduced in the last century as part of The Guest Retention Plan. But the next generation travellers does not like plastic. They want to be part of a Tribe: your digital community.
Did you know that an increase in guest retention by just 5 percent, can lead to an increase in profit by 25 to 95 percent. When did you invite the #selfie generation to come again?
Millennials have an 8 second attention span. If your video is too boring, they look for another hotel on Youtube. Keep the pace with them and provide fast streaming video content.
If you work with us, you will get a dedicated team, specialized in your area. Our Service Pack covers all on-line marketing for your hotel; we create and manage your digital assets.
By Rosie Spinks, Skift The Harmony of the Seas in the port of Southampton, UK Robert Pittman / Flickr Skift Take: Given the longstanding critique of the cruise industry’s business...
By Brian Sumers, Skift A JetBlue Airways Airbus A321 on the ground in Hamburg, Germany, before delivery. Kevin Hackert / Flickr Skift Take: JetBlue wants to expand in a time...
By Joshua Franklin, Reuters Woman with face mask shopping. Private equity firm Silver Lake disclosed concessions it offered to push through the $2.6 billion sale of its Swiss payments company...
By Haixia Wang, Skift Skift Take: With 33 percent of Americans taking at least one trip, June travel tells a promising story of the reopening. But it might be a...
By Katya Golubkova, Reuters Passengers of a flight from Amsterdam wearing protective face masks arrive at the Eleftherios Venizelos International Airport, following the easing of measures against the spread of...
By Aradhana Aravindan, Reuters Singapore is looking to reopen its border with Malaysia. Singapore Tourism Board Skift Take: The coronavirus hit Asia first, so it’s striking to see nations there...
By Padraic Halpin, Reuters Ireland is considering tougher enforcement on a 14-day quarantine to foreign travelers from countries it deems unsafe from the threat of coronavirus. Giuseppe Milo / Flickr...
By Yadarisa Shabong, Reuters London’s ExCel Center Heather Cowper / Flickr Skift Take: As of yet, there are no plans to immediately open the UK’s trade fair and exhibition sector....
By Krisztina Than, Reuters The Hungarian side of the Hungary-Romanian border as shown on November 3, 2019. Hungary has now imposes tough restrictions on cross-border travel due to coronavirus although...
By Tracy Rucinski, Reuters Dallas-Fort Worth International Airport (pictured) is working with American Airlines – whose home base is DFW – to roll out a self-check-in for luggage, and all...
By Philip Blenkinsop, Reuters Tourists take a selfie a day before Italy and neighboring EU countries open up borders for the first time since the coronavirus disease outbreak hit the...
By Dennis Schaal, Skift Singapore Airlines is leveling a surcharge for certain bookings. Bloomberg Skift Take: In coronavirus-related travel stories this week, Skift covered a controversial surcharge, the uneven pace...