Loyalty cards got introduced in the last century as part of The Guest Retention Plan. But the next generation travellers does not like plastic. They want to be part of a Tribe: your digital community.
Did you know that an increase in guest retention by just 5 percent, can lead to an increase in profit by 25 to 95 percent. When did you invite the #selfie generation to come again?
Millennials have an 8 second attention span. If your video is too boring, they look for another hotel on Youtube. Keep the pace with them and provide fast streaming video content.
If you work with us, you will get a dedicated team, specialized in your area. Our Service Pack covers all on-line marketing for your hotel; we create and manage your digital assets.
By Moira Warburton, Reuters Google’s parent company Alphabet cancelled plans for a tech-enabled neighborhood in Toronto in light of the coronavirus downturn in the economy. shankar s. / Flickr Skift...
By Moira Warburton, Reuters Google’s parent company Alphabet cancelled plans for a tech-enabled neighborhood in Toronto in light of the coronavirus downturn in the economy. shankar s. / Flickr Skift...
By Sean O’Neill, Skift The living room of a short-term rental available on Airbnb through its Luxe program and located in Wanaka, New Zealand. Airbnb Skift Take: At least a...
By Dennis Schaal, Skift Booking Holdings saw travel rebounding in Vietnam (shown here), China, South Korea and Germany in April 2020. This is a file photo of Anam Villas, Nha...
By Cameron Sperance, Skift Government relief funds, like the $2 trillion coronavirus relief package passed in Washington, will help keep most of the world’s hotel supply intact through the downturn,...
By SkiftX Skift Take: The COVID-19 pandemic has proven that the future of travel will be built through an open exchange of informed opinions, ideas, and perspectives from those on...
By Rosie Spinks, Skift The Carnival Legend docked in port. Chris O’Meara / Associated Press Skift Take: This isn’t the first time Carnival has announced a return to cruising in...
By Tracy Rucinski and David Shepardson, Reuters United jets at the gate at Denver International Airport. Flickr Skift Take: With federal payroll aid rules preventing airlines from making any job...
By Carolyn Cohn and Kirstin Ridley, Reuters Britain’s hospitality sector is threatening a wave of lawsuits against insurance firms like AXA over rejected business interruption claims stemming from coronavirus. Kokky92...
By Dennis Schaal, Skift This is a file photo of Trivago’s headquarters in Dusseldorf, Germany. The company expects job cuts and impairment charges. Trivago Skift Take: It’s hard to see...
By Michel Rose and Mathieu Rosemain, Reuters A file photo of a passenger walks down a mirrored hallway in the Charles de Gaulle airport in Paris, France. France will announce...
By Dennis Schaal, Skift A file photo of JFK International Airport in New York City. Travel from Europe to the U.S. accelerated coronavirus transmission. Bloomberg Skift Take: If airlines and...