Loyalty cards got introduced in the last century as part of The Guest Retention Plan. But the next generation travellers does not like plastic. They want to be part of a Tribe: your digital community.
Did you know that an increase in guest retention by just 5 percent, can lead to an increase in profit by 25 to 95 percent. When did you invite the #selfie generation to come again?
Millennials have an 8 second attention span. If your video is too boring, they look for another hotel on Youtube. Keep the pace with them and provide fast streaming video content.
If you work with us, you will get a dedicated team, specialized in your area. Our Service Pack covers all on-line marketing for your hotel; we create and manage your digital assets.
By Isaac Carey and Julius Solaris, Skift An illustration of meeting attendees gathered around a giant holographic tablet. Skift Skift Take: All-in-one software doesn’t just simplify the event planning process....
By tKoumelis TAT update: Thailand Public Health Ministry upgraded COVID-19 control measures for travellers tKoumelis Mon, 03/16/2020 – 02:14 …read more From:: TravelAsia
By Dennis Schaal, Skift A British Airways Airbus A318 Tailfin at London City Airport. President Trump has suspended travel from the UK and Ireland for foreign nationals. Skift Skift Take:...
By Danielle Hyams , Skift IHG debuted one of the most flexible cancellation policy of any major hotel company amid the coronavirus outbreak. IHG Skift Take: This week in hospitality...
By Rosie Spinks, Skift The Carnival Spirit in Sydney Ed Dunens / Flickr Skift Take: The cruise industry has had a spectacularly rotten week. Facing criticism from all sides, it...
By Asif Shahzad, Reuters Pakistan has shuttered its land borders in an attempt to halt the spread of coronavirus. Rizwan Saeed / Unsplash Skift Take: Pakistan — a budding tourism...
By Patrick Whyte, Skift A junior suite at the InterContinental Marseille – Hotel Dieu. Parent company HG has expended its cancellation fee waiver. IHG Skift Take: Of the big global...
By Sarah Enelow-Snyder, Skift This photo of Tootsie’s, a downtown Nashville music venue, was taken after the tornadoes hit. The downtown area was spared. Nashville Convention & Visitors Corp Skift...
By Andrew Sheivachman, Skift Passengers stand in line to check-in at Heraklion International Airport, Greece. Thomas Cook has gone into liquidation. Loulou D’Aki / Bloomberg Skift Take: Airline and online...
By Xinyi Liang-Pholsena, Skift The U.S. State Department is urging Americans to reconsider travel abroad. Bank of America CEO Brian Moynihan, left, and President Donald Trump listen during a meeting...
By Sean O’Neill, Skift A close-up photo of Samsonite Freeform hard-side suitcase. Samsonite’s debt load provides the luggage maker with a limited cushion to absorb any potential performance declines due...
By Maria Lenhart, Skift The Grand Princess, shown sailing into San Francisco Bay, is the most recent ship to be quarantined. Peter Muller / Princess Cruises Skift Take: Cruise lines...