Loyalty cards got introduced in the last century as part of The Guest Retention Plan. But the next generation travellers does not like plastic. They want to be part of a Tribe: your digital community.
Did you know that an increase in guest retention by just 5 percent, can lead to an increase in profit by 25 to 95 percent. When did you invite the #selfie generation to come again?
Millennials have an 8 second attention span. If your video is too boring, they look for another hotel on Youtube. Keep the pace with them and provide fast streaming video content.
If you work with us, you will get a dedicated team, specialized in your area. Our Service Pack covers all on-line marketing for your hotel; we create and manage your digital assets.
By Cameron Sperance and Sean O’Neill, Skift A view from a king suite at View Hotels Sydney Harbourview property in Sydney, Australia. The upscale independent hotel chain refreshed its brand...
By Raini Hamdi, Skift The Grand Palace in Bangkok. Raymond Ling / Flickr Skift Take: Five months without revenue would challenge even the best operations. As travel agencies start closing...
By Sean O’Neill, Skift An interior image of a business class cabin on an Air Canada Boeing 787 jet. The carrier has been perhaps the most eager adopter of ATPCO’s...
By Rosie Spinks, Skift Who’s keeping Americans safe? Skift Skift Take: Travel companies in the U.S. are up against a vexing foe: declining trust in public health bodies. — Rosie...
By Are Morch Whether you’ve invested in real estate to make a living or you’re renting out your… The post A Financial Guide to Buying Your First Rental Property appeared...
By AWS Travel and Hospitality + Skift Skift Take: In this report, Skift and Amazon Web Services explore the state of digital transformation in the travel and hospitality sector, providing...
By Dennis Schaal , Skift The Booking.com presence at Web Summit 2019 on November 05, 2019. Booking.com announced deep job cuts on August 4, 2020. Paolo Moura Photography / Flickr.com...
By Brian Sumers, Skift The Points Guy moved into new office space in 2017. It racked up big revenues on credit card referral fees. TPG Architecture Skift Take: If you...
By Matthew Parsons, Skift With office rents rising, some corporations might think twice about dedicating chairs to travel advisors. Arlington Research / Unsplash Skift Take: Archaic throwback to the 1980s,...
By Colin Nagy, Skift The lobby of the Royal Mansour Hotel in Marrakech, Morocco. The Royal Mansour Hotel Skift Take: Cultural diplomacy is often found in museums and cultural initiatives....
By Matthew Parsons, Skift Cyber hackers, like the one depicted in this photo illustration, made big demands of CWT. Oleksii / Adobe Skift Take: Data breaches often go undetected for...
By Dennis Schaal , Skift Food handed out at the a food bank in Edmonton, Alberta, Canada as seen on February 16, 2016. Some unemployed travel workers struggle to make...