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Survive and Thrive, or Death by a Thousand Cuts? Which Would You Prefer?

By Stephen W Ayers

You know, it is funny (and sad) the amount of owners and operators that I have encountered during my hospitality career that have chosen to die by a thousand cuts rather than transform, differentiate and succeed.

When times get tough sometimes, as they inevitably do, these owners and operators make a conscious decision to take the route of cuts.

Most often the first decision is to cut rates, or alternatively give more rooms to the OTA’s. Less sales efforts, right? Now they can cut one of their agents and still keep occupancy up, right? That cannot be good for the long …read more

From:: Hotel Intelligence

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