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BCD Travel Contracts Further as Zoom Continues to Rattle Travel Agencies

By Matthew Parsons, Skift

John Kohlman  / BCD Travel

BCD Travel’s Kanas City office. Competition in the U.S. market will be fierce next year if international travel remains paused. John Kohlman / BCD Travel

Skift Take: Video conferencing looks like it will take a bigger chunk than expected out of revenue next year, with a fifth of employees bearing the brunt.

— Matthew Parsons

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