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Airbnb Will Roll Out Policy That Aims to Protect Hosts From Scheming Guests

By Dennis Schaal, Skift

Airbnb

Airbnb Luxe property in Oracabessa, Jamaica. Airbnb is trying to crack down on sketchy guest reviews. Airbnb

Skift Take: Many Airbnb hosts of the mom and pop variety — yes, there are a few left — feel aggrieved when they welcome guests into their homes and have to bear the consequences of hostile reviews penned with the worst intentions. Airbnb is trying to tip the balance back toward hosts, and probably making neither party totally happy.

— Dennis Schaal

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From:: Skift

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